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Cancellation and Insurance
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By making your booking, our
agreement is a legal contract.
If you cannot take your
holiday and the booking cannot be re-let, you are still liable to pay for
the booking in full, even if we have not yet received your balance.
If we do succeed in
re-letting the booking in its entirety, you are no longer liable for the
balance, and we will refund any monies paid by you, less a
10%
administration fee.
If we succeed in re letting
part of you booking you will be liable for the difference.
If you curtail your booking
you will liable for the balance of the remainder, if we do succeed in
re-letting the remainder of your booking, we will refund any monies paid
by you, less a 10%
administration fee
Please note that your
deposit will only be refunded if we re let your booking. We would
recommend that you take out cancellation insurance to cover your holiday.
Non-availability of Accommodation
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We would only cancel your
holiday if your accommodation was unavailable for reasons beyond our
control. We would however attempt to offer you alternative accommodation.
If this was not possible, or unacceptable to you, then we would refund all
monies paid by you for the holiday. Our liability would not extend beyond
this refund.
Arrival -
Your accommodation will be
available to you from 4pm
on the day of arrival,
unless otherwise arranged. We may not be able to accommodate you if you
arrive earlier than the agreed time as we will be busy preparing your
rooms.
Late arrival procedure -
Please ensure you
contact us no later than
5pm
to let us
know if you will be arriving late. Failure to notify us may result in the
room being re-let or the full cost of the room being charged to your
credit card.
Departure -
Please be ready to leave
the accommodation by 10am
on the day of departure,
unless otherwise arranged. We will provide you with an invoice, payable on
departure for the balance of your stay.
Damages and Breakages -
Please take care when
staying in our property. You are responsible and liable for any breakages
or damages, which you cause, to the accommodation or its contents. All we
ask is that you report any incidents as they occur. We do not normally
charge for minor breakages, but we may send you an invoice for repair or
making good if the damage or breakage is significant, and we may make an
additional charge of £20
if you did not report this.
Liability -
We do not accept any
liability for any damage, loss or injury to any member of your party or
any vehicles or possessions, unless proven to be caused by a negligent act
by ourselves or our employees or contractors whilst acting in the course
of employment.
Privacy Policy -
Any data collected during
the course of this booking will be stored on our computer(s).
We will
not share your details with any third party.
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